2. Collection of personal information
Peerceptiv collects and uses information provided by you to better serve you, to personalize your experience, and to conduct the primary learning objectives of the Services. Peerceptiv collects the names, email addresses, and other data used by your school, institution, or organization to uniquely identify you. If using an LMS (Learning Management System), the name of the institution associated with the LMS and group section membership may be collected as well. We also collect the type of device used to access the Services and IP addresses that are stored in temporary logs.
Some information collected is used to authenticate user accounts. Peerceptiv also uses email addresses to communicate with users about pending tasks within the system and updates that will affect the user experience.
As a result of your participating in the Peerceptiv Services, data will also be generated in each account that may include:
a. Projects, assignments, prompts, and rubrics generated by instructors.
b. Learner content, including work products, reviews, and ratings generated in response to the instructor prompts.
c. As applicable in each use case, user feedback, ratings and grades generated by both instructors and learners.
All personal data that is collected will be subject to the Privacy Shield Principles and data will only be collected, stored, or distributed in reliance on the Privacy Shield Principles.
Peerceptiv stores certain information from your browser using cookies. A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm users are logged in. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your login ID (but not your password) to make it easier for you to login when you come back to Peerceptiv.
In some use cases, learners and instructors may purchase services directly on the Peerceptiv website using credit card transactions. Peerceptiv uses Authorize.net as its secure payment gateway service provider. Peerceptiv does not view, collect or archive credit card or other financial data administrated through the Authorize.net gateway.
3. How we use your information
The information collected by Peerceptiv is shared with learners and instructors for achieving the primary educational objectives. In addition, Peerceptiv may use this information to better understand user requirements, help Peerceptiv deliver a consistent and personalized experience, and improve service and support.
All data collected by Peerceptiv is stored within industry standard (AES-256) encrypted databases and log files. Furthermore, sensitive password data is hashed using modern password hashing. Email is not considered secure communication, and we don’t recommend that you send sensitive information by email.
Peerceptiv will maintain an archival copy of user data for approximately five years to allow users to establish baseline performance and compare learning outcomes against prior results. If an instructor wishes to delete course data, deleting that data erases it entirely from the server.
Peerceptiv may disclose on its website and elsewhere the names of schools, institutions and organizations at which Peerceptiv services have been or are being used.
4. How we share information
(i) improve educational outcomes by integrating with learning management systems, publishers and other educational providers (including but not limited to Canvas, Blackboard, Brightspace by D2L, and Moodle) as authorized by you or your school, institution, or organization through a secure LTI Gateway using industry standards as defined by IMS Global;
(ii) respond to duly authorized information requests of police and governmental authorities; or
(iii) investigate and help prevent security threats, fraud or other malicious activity.
Peerceptiv is liable in appropriate cases of onward transfers to third parties.
Peerceptiv will not offer goods and services to users from any unrelated third parties and will not sell your data to anyone.
Peerceptiv is a signatory in the Student Privacy Pledge (https://studentprivacypledge.org), sponsored by the Future of Privacy Forum and the Software & Information Industry Association, to safeguard student privacy regarding the collection, maintenance, and use of student personal information.
You have the option of opting-out of sharing personal data: (i) disclosed to a third party (including authorized learning management systems, publishers, or other educational providers) (ii) used for a purpose different from the purpose for which it was originally collected (as described in our above in “How we share your information”). To exercise this option, login to your account and navigate to “User Profile” in the top menu and select “Delete My Account”. Please be sure to communicate and seek approval with your school, institution or organization before deleting your account. If you delete your account, any reviewing data that you provided until that time remains, but is anonymized with no personal identifying information remaining in the system. For further questions on opting out of sharing data with authorized third parties or deleing your account, please contact us at firstname.lastname@example.org. Where use of personal information is required by an Institution for participation in a course, we will work with that Institution to comply with any individual’s choices for limiting use or disclosure of personal information.
6. FERPA compliance
Peer grading, as done by Peerceptiv, is not considered to be ‘sharing’ of grades and is permitted under FERPA – Family Education Rights and Privacy Act – regulations. (Owasso Independent School District No. I-011 v. Falvo, 534 I.S. 426, 2002.)
You have the right to access your data and update your personal identifying information at any time. You may also delete your data by deleting your account, but please be sure to check with your school, institution, or organization before materially changing or deleting any data. For further questions on accessing or deleting your data, please contact us at email@example.com.
9. Privacy Shield Enforcement and Complaints
In compliance with the Privacy Shield Principles, Peerceptiv commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact us at firstname.lastname@example.org.
Peerceptiv has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke the binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Peerceptiv is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.
10. Lawful Requests
Peerceptiv may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.